Privacy & Cookie Policy
Privacy Policy
Our website respects your privacy and seeks to protect your personal data. This privacy policy explains how we collect and use your personal data under certain conditions. It also outlines the procedures we follow to ensure the privacy of your information. Finally, this policy defines the options available to you regarding the collection, use, and disclosure of your personal data. By visiting the site directly or through another site, you agree to the practices described in this policy.
Protecting your data is very important to us. Therefore, your name and other information related to you are used according to the manner described in the privacy policy. We will collect information where necessary or if it is directly relevant to our transactions with you.
We will retain your data as required by law or for use in the purposes for which it was collected.
You can browse the site without providing any personal data. Your personal identity remains anonymous during your visit to the site and is not revealed unless you have an electronic account on the site accessed by a username and password.
1 – Data We Collect:
We may need to collect your information if you wish to place an order for a product from our site.
We collect, store, and process your data necessary to follow up on your purchase from our site to secure any potential claims that may arise later and to provide you with the services available to us. We may collect personal information that includes, but is not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card details.
We use the information you provide to enable us to process your requests and to provide you with the services and information offered through our site that you request. Furthermore, we use the information you provide to manage your account with us, verify financial transactions you make online, audit data downloads from the site, identify site visitors, develop website page designs and/or contents, and customize them for users. We conduct various demographic research and send useful or requested information to users, such as product and service information, if you do not object to being contacted about this. We contact you via email to provide some details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please opt-out at any time.
We may give your name and address to a third party for the purpose of delivering your order (for example, a delivery agent or supplier).
We may be able to store details related to your current order on our site, but we cannot retrieve them directly for security reasons. By logging into your account on the site, you can view your purchase information and details of the purchases you have made or will make shortly. You can also manage your address details. You must undertake to handle your personal data confidentiality and not make it available to any unauthorized third party. We bear no responsibility for the misuse of passwords unless this misuse arises from our error.
Other Uses of Your Personal Information
We may use your personal information in opinion polls and marketing research, at your discretion, for statistical purposes while ensuring its complete confidentiality. You have the right to withdraw at any time. We do not send any responses to third parties. Your email address is only disclosed if you wish to participate in contests. We keep the survey responses separate from your email address.
We may send information about us, the site, our other sites, our products, our sales, our offers, our newsletters, and anything related to our group companies or our partners. If you do not wish to receive this additional information (or any part of it), please click on the “unsubscribe” link in any email sent to you, and we will stop sending you this information within seven business days (excluding Saturdays, Sundays, and public and religious holidays) of receiving your notification. We will contact you to inquire about information that is unclear.
We may use some data, while maintaining complete privacy and confidentiality on the site, for other purposes, including verifying user locations, tracking their visits to the site, or links in the email when they subscribe to receive it, and providing anonymous data, which does not allow for your actual personal identity to be determined, to a third party such as publishers, for example. However, this data will not lead to your identification (as it is not personally identifiable).
Competitions
Regarding any competition, we use the data to notify the winners and announce our offers. You can find more details about the terms of participation in each competition individually.
Other Parties and Website Links
We may transfer your information to other companies within our group or to our agents and contractors to help us with transactions according to the privacy policy terms. For example, we may use a third party to help deliver products to you, collect payments from you, use data for statistics and marketing research, or assist our customer service team. We may need to share information with a third party for fraud protection and credit risk reduction. In the event of a sale of our company or a part of it, we may need to transfer our databases, including your personal information. Other than as stated in the privacy policy, we will not sell your personal data or disclose it to any third party without your prior consent unless it is necessary for the purposes stated in this privacy policy or required by law. The site may contain advertisements from third parties or links to other sites or frames of other sites. Please note that we are not responsible for the privacy policy of any third party or the content of those policies implemented on other sites, nor are we responsible for any third party to whom we transfer your data in accordance with this privacy policy.
2 – Cookies
Accepting cookies is not a prerequisite for visiting the site. However, we note that the “basket” functions on the site and ordering any item cannot be used without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of the site. Your browser stores these files on your computer’s hard disk. Cookies can be used to detect your Internet Protocol (IP) address, saving you time when you are on the site or want to visit it. We use cookies to ensure your convenience when browsing this site (for example, to remember your identity when you want to modify your shopping cart without needing to re-enter your email address) and not to obtain or use other information about you (e.g., for targeted marketing purposes). You can set your browser to not accept cookies, but this will limit your use of the site. Please be assured that our use of cookies does not contain any personal or private information and is virus-free. This site uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by cookies about your use of this site (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the site, compile reports on site activity for site operators, and provide other services related to site activity and internet usage. Google may also transfer this information to third parties if required by law or if a third party processes the information on behalf of Google. Google will not associate your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please note that you will not be able to fully use the site’s functionality. By using this site, you consent to Google processing your data in the manner and for the purposes detailed above.
3 – Security
We use appropriate security technologies and procedures to prevent any unauthorized or illegal access to your information or its loss or destruction. When we collect data through the site, we store your personal information on a secure database server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them through encryption, such as Secure Sockets Layer (SSL). Thus, it becomes difficult for any hacker to decrypt your information as we cannot guarantee 100% security. We strongly advise against sending all credit or debit card details when communicating with us electronically without encryption. We place physical, electronic, and procedural safeguards directly on the process of collecting, storing, and disclosing your information. Our security procedures require that we sometimes ask for proof of identity before disclosing your personal information to you. You are responsible for protecting your password and computer from unauthorized use.
4 – Customer Rights
If you are concerned about your data, you have the right to request access to the personal data we hold about you or previously transferred to us. You have the right to ask us to correct any errors in your personal data free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.